Troubleshooting Common Issues

This comprehensive troubleshooting guide covers every common issue you might encounter with KeLAAX Stealth. Find your problem, understand the cause, and apply the solution.

Quick Diagnosis Table

Find your issue quickly:

Application Issues

App Won't Start

Symptoms:

• Nothing happens when clicking the executable
• Application crashes immediately after launch
• Error dialog appears on startup

Diagnosis & Solutions:

Step-by-Step Fix:

1. Right-click KeLAAX Stealth executable
2. Select Run as administrator
3. If still failing, check Windows Event Viewer for errors
4. Add the entire KeLAAX folder to antivirus exclusions
5. Restart your computer and try again

💡 Pro Tip: If installed in Program Files, move to C:\Users\YourName\KeLAAX to avoid permission issues.

High CPU/Memory Usage

Symptoms:

• System becomes sluggish
• Fans running constantly
• Other applications affected

Diagnosis Table:

Solutions:

Application Crashes

Symptoms:

• Unexpected application termination
• Error dialogs with technical messages
• Freezing requiring force quit

Collect Error Information:

1. Navigate to Settings → Logs
2. Click Export Logs
3. Save the log file
4. Check the last entries before crash

Common Crash Causes:

License Problems

Activation Failed

Error Messages and Solutions:

Step-by-Step Activation:

1. Copy your license key from the website (don't type it)
2. Paste directly into the activation field
3. Check for accidental spaces before/after the key
4. Verify your subscription is active at kelaax.com/dashboard
5. If transferring, deactivate on old device first

License Not Recognized After Update

1. Navigate to Settings → License
2. Click Verify License
3. If still not working, click Deactivate
4. Re-enter your license key
5. Click Activate

⚠️ Important: Never share your license key. Each key is tied to your account and one device.

Connection Issues

Proxy Connection Failed

Quick Diagnosis:

Verification Steps:

1. Test proxy manually:

   • Configure browser to use the proxy
   • Visit a website
   • If it works, the issue is in KeLAAX settings

2. Check credentials:

   Format: ip:port:username:password
   Example: 192.168.1.1:8080:myuser:mypass
   

3. Verify with provider:

   • Log into proxy provider dashboard
   • Check account status and remaining bandwidth
   • Verify IP whitelist includes your server

Troubleshooting Table:

Target Site Unreachable

When the target website won't load:

Detection Issues

Sessions Being Blocked

Symptoms:

• Cloudflare challenges appearing
• CAPTCHAs on every session
• 403 Forbidden or 503 errors

Detection Level Diagnosis:

Solutions by Detection Type:

Optimization Checklist:

• V9 Stealth Engine enabled
• Using residential proxies
• Human behavior simulation on
• Session delays configured (3-10 seconds)
• Concurrent sessions below 10
• All fingerprint spoofing enabled

Fingerprint Detected

Test Your Configuration:

1. Run a single test session to BrowserLeaks.com
2. Check the session logs for the fingerprint result
3. Look for any "bot-like" indicators

Expected Results:

Campaign Issues

Campaign Not Starting

Systematic Diagnosis:

1. Check campaign status - Is it set to "Active"?
2. Check schedule - Is current time within schedule?
3. Check proxy pool - Are proxies assigned and working?
4. Check target URL - Is the URL accessible?
5. Check logs - Any error messages?

Quick Fixes:

Sessions Not Completing

Timeout Analysis:

Increase Timeouts:

Settings → Timing → Page Load Timeout: 60 seconds
Settings → Timing → Element Timeout: 30 seconds
Settings → Timing → Session Timeout: 300 seconds

Statistics Don't Match

Why Analytics May Differ:

Improving Analytics Match:

• Increase session duration
• Add more page views per session
• Include scroll and engagement actions
• Use higher quality proxies

YouTube Specific

Views Not Counting

YouTube View Requirements:

Troubleshooting Steps:

1. Check proxy type - Must be residential
2. Check watch time - Minimum 30 seconds, prefer 50%+
3. Check volume - May be too high for new channel
4. Check YouTube Studio - Views showing then disappearing?

If Views Appear Then Disappear:

YouTube Watch Time Not Crediting

Watch Time Checklist:

• Video is public (not unlisted or private)
• Watch percentage above 50%
• Session includes natural behaviors
• Using residential proxies
• Volume is gradual, not sudden spike

Minimum Watch Times:

Emergency Recovery

If Everything Stops Working

Full Reset Procedure:

1. Stop all campaigns
2. Export your settings (Settings → Export)
3. Close application
4. Delete cache folder (AppData → KeLAAX → Cache)
5. Restart computer
6. Launch application
7. Re-import settings
8. Test with single session before resuming

If Detected by Target

Recovery Timeline:

Getting Help

Before Contacting Support

Collect this information:

Contact Methods

Support Email Template

Subject: [Issue Type] - Brief Description

License Email: your@email.com
KeLAAX Version: [found in Settings → About]
Windows Version: [e.g., Windows 11]

Issue Description:
[What's happening]

Steps to Reproduce:
1. [First step]
2. [Second step]
3. [Error occurs]

Expected Behavior:
[What should happen]

Attachments:
- Log file (exported from Settings)
- Screenshots of error

Related Documentation

• Installation Guide - Setup issues
• API Key Activation - License problems
• Proxy Setup - Connection issues
• Fingerprint Spoofing - Detection issues