ChatGPT Fails to Connect with USA Adults, Pew Research Sheds Light

Pew Research reveals that a significant majority of Americans are yet to acquaint themselves with ChatGPT, and few foresee its substantial influence on the job market.

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Huge Thinkers - ChatGPT Fails to Connect with USA Adults, Pew Research Sheds Light

Despite the buzz about AI chatbot, ChatGPT Fails to Connect with USA Adults and don’t expect it to affect their jobs.


  • 18% of Americans have used ChatGPT.
  • 19% think chatbots will substantially impact their job.
  • 67% want more government regulation of chatbots.

According to a recent study by the Pew Research Center, only a modest 18% of U.S. adults have actually engaged with ChatGPT, despite the fact that its recognition is relatively widespread. 

Let’s delve deeper into this intriguing survey, which was carried out in July 2023.

Chatgpt Fails To Connect With Usa Adults, Pew Research Sheds Light

ChatGPT Adoption in U.S. Adults

According to Pew Research, only about 24% of U.S. adults who are familiar with ChatGPT have actually utilized it. The usage rate varies notably across different demographic groups, including age, education, and gender. 

Young adults and those with a college degree seem to be more inclined to use ChatGPT compared to their older and less-educated counterparts. 

Interestingly, men who are aware of the existence of ChatGPT have shown a higher likelihood of using it than women. 

When it comes to the purpose of usage, entertainment and learning emerge as the top reasons, with 20% and 19% of users respectively. Additionally, around 16% of the employed user base reported leveraging it for work-related tasks.

Industry Impact Predictions

The implications of chatbot technology like ChatGPT could ripple into industries once deemed immune to automation, according to survey respondents. 

A majority of those who are cognizant of ChatGPT’s capabilities envision a profound influence on professions like software engineering (56%), graphic design (54%), and journalism (52%) in the forthcoming two decades. 

Conversely, fewer participants anticipate a considerable disruption in the teaching (44%) and legal (31%) fields. 

A mere 12% of respondents anticipate significant repercussions from chatbots within the hospitality and service industries.

The Majority of U.S. Employees Believe Their Employment is Secure

Despite forward-looking predictions discussed earlier, it appears that only a fraction of respondents foresee chatbots influencing their professional lives. 

In the realm of employed adults who are aware of ChatGPT, a mere 19% anticipate a significant impact on their job roles. Meanwhile, a larger group of 36% predict a minor influence, whereas 27% foresee no impact at all. 

An interesting pattern emerges when considering age and education – those within the 30 to 49 age bracket and with higher formal education are most inclined to estimate job-related impacts from chatbots. 

Perceptions, however, fluctuate across industries. Professionals within the information and technology sectors are most likely to anticipate substantial implications. 

On the positive side, approximately 15% of working adults cognizant of ChatGPT opine that chatbots could prove extremely beneficial in their work contexts.

Why ChatGPT’s Low Penetration Among U.S. Adults Matters

ChatGPT, an advanced language model developed by OpenAI, is currently experiencing limited reach among U.S. adults, according to a recent study by Pew Research. This relative lack of penetration in the adult market has several important implications for the adoption and use of this AI technology in various contexts. 

Implications for user acceptance of AI: The limited reach of ChatGPT among U.S. adults could indicate a level of as in public services or community engagement, the limited reach of ChatGPT among U.S. adults could potentially limit its effectiveness and overall impact. 

User Acceptance of AINeed for increased education and awareness about AI benefits and uses.
Industry IntegrationPotential slowdown in AI adoption in sectors like education, healthcare, customer service.
Societal ImpactReduced effectiveness and impact of AI in public services or community engagement.

While these implications present challenges, they also provide opportunities for increased education, community engagement, and tailored approach to AI integration in different sectors. Undoubtedly, the road to widespread AI adoption, and specifically the adoption of technologies like ChatGPT, is a journey that requires time, patience, and strategic planning.

Questions Around Regulation, why ChatGPT Fails to Connect with USA Adults

With the rapid evolution of chatbots, the question of their governmental regulation has sparked considerable discussion. 

A significant majority of individuals who are aware of ChatGPT, accounting for 66%, express a greater worry that the government may not impose adequate controls on the use of chatbots. On the other hand, a smaller portion of around 31% are apprehensive of excessive regulation. 

Both Democrats and Republicans are vocal about this concern regarding potential under-regulation. However, this worry is notably more widespread among Democrats. When it comes to advocating for more regulation, 75% of Democrats are in favor, compared to a slightly lower 59% of Republicans.

Charting the Way Forward for ChatGPT in the U.S. Market

While ChatGPT’s current reach among U.S. adults is limited, according to Pew Research, this presents both challenges and opportunities for its future integration into different industries and societal settings. The present scenario offers a chance for developers to reassess the AI chatbot’s functionalities and enhance its relevance to adult consumers. 


  • Perceived Utility: Many adults in thebots, which may contribute to their limited use.


  • Educational Initiatives: Educating the public about the potential benefits and applications of AI chatbots can help broaden ChatGPT’s reach.
  • Building Trust: By demonstrating the chatbot’s accuracy and reliability in various contexts, it’s possible to build trust among skeptical users.
  • Expanding Interfaces: Introducing ChatGPT into more interfaces that adults regularly interact with, may increase its exposure and usage.

It’s evident from the data that while ChatGPT’s current reach is limited, there are clear paths forward for its adoption in the U.S. These insights can guide strategies aimed at increasing ChatGPT’s usage among adults, and subsequently, its integration into different sectors. 

Perceived Utility, Trust, Limited ExposureEducational Initiatives, Building Trust, Expanding Interfaces

While the current reach of ChatGPT among U.S. adults is limited, this presents opportunities for reassessment, enhancement, and the fostering of trust.

The course forward for ChatGPT in the U.S. market is multifaceted and requires a comprehensive approach. By addressing the challenges and leveraging the opportunities, ChatGPT can achieve broader acceptance among U.S. adults.

In Summary

A recent study by Pew Research demonstrates a gap in understanding and usage of AI chatbots like ChatGPT among U.S. adults, potentially due to lack of knowledge or privacy worries.  

Understanding and Usage  

Despite hype around machine learning and artificial intelligence, the average U.S. adult lacks understanding about AI chatbots and their uses, affecting their adoption.  

Privacy Concerns  

Privacy fears, due to the necessity for personal data to run these tools effectively, may also limit AI chatbots’ reach. 

Implications and Opportunities  

The limited usage of AI chatbots among U.S. adults indicates the need for educational efforts and more secure and private AI tools to overcome public concerns. 


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